Return & Refund Policy – ICA Flare
At ICA Flare, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
- Returns
You may return most items within 30 days of receiving your order for a refund or exchange. Items must be unused, in their original condition, and in the original packaging to be eligible for a return.
- Non-Returnable Items
Certain items may be non-returnable due to hygiene or safety reasons (e.g., used beauty or skincare products, personal fitness gear). These will be clearly marked as non-returnable on the product page.
- Return Process
To initiate a return, please contact our support team at [insert contact email or link to return portal] with your order number and reason for return. We’ll provide you with return instructions and a return shipping address.
- Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
- If you opted for an exchange, your replacement item will be shipped after the return is received.
- Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.
- Questions?
For any return or refund-related queries, please contact us at [insert support contact].
